Refund policy
Return Policy
At KAYAN AUTOS, we want you to be satisfied with your purchase. You may request a return within 7 days of receiving your order.
Our Team reserves the right to reject a return request if the policy is misused or if the product is returned with missing tags, packaging, or components.
1. Eligibility for Returns
A product may be returned if:
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You received the wrong product.
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The product is unused and in its original condition and packaging.
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The return request is made within 7 days of delivery
2. Non-Returnable Items
Returns may not be accepted if:
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The product has been used, installed, modified, or damaged by the customer.
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The product is returned without its original packaging or accessories.
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The return request is made after 7 days of delivery.
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The issue is caused by incorrect installation or improper use.
3. How to Request a Return
To request a return, please contact our customer support within 7 days of receiving your order.
Customer Support / WhatsApp : 0307 4 660 660
Our team will review your request and provide further instructions.
4. Return Shipping
Shipping Charges for Product returning will be applicable on Customer , Our Team will not pay any type of return shipment chargesย ย
5. Refunds
For eligible refunds, the refund will be processed after the returned product has been received and inspected.
For Cash on Delivery orders, we may request the customer's bank account, JazzCash, or Easypaisa details where applicable.
We appreciate your trust inย KAYAN AUTOS and are always here to help.